TM SIM Registration

The Philippine government’s SIM Registration Act requires all mobile users to register their SIM cards, including TM subscribers. Whether you’re activating a new SIM or verifying an existing one, this comprehensive guide will walk you through every step of the TM SIM Registration process, ensuring compliance with national regulations while keeping your mobile service uninterrupted.

Why TM SIM Registration is Mandatory

The SIM Registration Act was implemented to:

  • Combat mobile-based fraud and scams
  • Enhance national security
  • Protect user privacy
  • Register all prepaid and postpaid subscribers

Failure to register your TM SIM will result in service deactivation. The TM SIM Registration Number (8080) serves as your primary contact for verification and status checks.

3 Convenient Ways to Register Your TM SIM

How to Register Your TM SIM Through the Official Online Portal

The online portal provides the most convenient way to complete your TM SIM Registration from anywhere. Follow this detailed walkthrough to ensure successful verification:

Access the Registration Portal

Visit the official TM SIM registration website

Alternative access methods:

  • Click the registration button on TM’s official website
  • Scan the QR code found on TM SIM packaging using your phone camera

Initiate Registration Process

  • Click “Continue” to begin
  • Enter your 10-digit TM mobile number
  • Select “Request OTP” to receive verification code
  • Note: OTP expires in 3 minutes
  • Click “Resend OTP” if code isn’t received

Complete Identity Verification

  • Carefully read the on-screen instructions
  • Select user type from dropdown, Filipino citizen, Foreign national & Corporate/organization
  • Prepare to upload: Clear photo of valid government ID (front and back). Recent selfie (head and shoulders, good lighting)

Fill Out Registration Form

Provide accurate information matching your documents:

  • Full legal name
  • Gender
  • Nationality
  • Complete residential address (If your specific address isn’t listed, select “N/A”)
  • Date of birth

Mobile Registration via GlobeOne App

or seamless smartphone registration:

Download the App

  • Get GlobeOne from Google Play or Apple App Store

Create/Link Account

  • New users: Register with email/phone
  • Existing users: Log in with credentials

Initiate TM SIM Registration

  • Tap “Register SIM” on dashboard
  • Follow on-screen prompts (similar to web portal)

Verification & Completion

  • Receive SMS confirmation
  • Status updates appear in app notifications

 In-Person Registration at Globe Stores

For users preferring face-to-face assistance:

Prepare Required Documents

  • Original and photocopy of valid ID
  • Filled-out registration form (available on-site)

Visit Nearest Globe Store

  • Use the store locator to find branches

Complete Registration

  • Staff will assist with form submission
  • Biometric capture (photo/fingerprint)
  • Receive immediate confirmation receipt

Accepted Identification Documents

For Filipino Citizens

  1. Passport
  2. Driver’s License
  3. UMID
  4. SSS ID
  5. PhilHealth ID
  6. Voter’s ID
  7. PRC ID
  8. Senior Citizen ID
  9. NBI Clearance
  10. Police Clearance
  11. Birth Certificate (for minors)

For Foreign Nationals

  1. Passport with visa
  2. Alien Certificate of Registration
  3. Work/Study Permit
  4. Proof of Philippine address

Note: All documents must be valid and unexpired

Special Registration Cases For Minors (Below 18 Years)

  1. Parent/guardian must register using their ID
  2. Required documents:
  3. Birth certificate
  4. Guardian’s valid ID
  5. Proof of guardianship (if applicable)

For Corporate Accounts

  1. Business registration documents
  2. Secretary’s Certificate
  3. Authorized representative’s valid ID
  4. List of all numbers to be registered

How to Check Your TM SIM Registration Status

Via SMS
Text “REGSTAT” to 8080 (free of charge)

Through GlobeOne App
Check “My SIMs” section under account profile

Online Portal
Revisit registration site and log in

Store Verification
Visit any Globe store with your reference number

Common Registration Issues & Solutions

OTP Not Received

  • Ensure proper SIM insertion
  • Check mobile signal
  • Wait 3 minutes before requesting new OTP
  • Try alternative registration method

ID Verification Failed

  • Upload clearer images
  • Ensure ID is not expired
  • Check lighting in selfie photos
  • Try different valid ID

System Errors

  • Clear browser cache/cookies
  • Try different browser/device
  • Attempt during off-peak hours
  • Contact TM support if persistent

TM SIM Balance Checking Methods

  1. USSD Code
    Dial *143# select “My Account”
  2. SMS Inquiry
    Text “BAL” to 222
  3. GlobeOne App
    View dashboard upon login
  4. Customer Service
    Call 211 from your TM number

Mobile Number Portability to TM

Follow these steps to switch networks:

  1. Text “PORT” to 5050 to get UPC
  2. Purchase new TM SIM
  3. Submit porting request at Globe store
  4. Wait 24-48 hours for activation

Note: Your original number will be retained

Frequently Asked Questions

1. Is there a registration deadline?

Yes, all SIMs must be registered to avoid deactivation. Check official announcements for cutoff dates.

2. What if I provide wrong information?

Incorrect details may lead to registration rejection or legal consequences under the SIM Registration Act.

3. Can foreigners register TM SIMs?

Yes, with proper documentation including passport and proof of Philippine address.

4. Is registration free?

Yes, but standard data charges may apply for online methods.

5. How long does registration last?

Permanent unless you change your number or need to update information.