Our easy-to-follow registration process guarantees that your SIM stays active while protecting your personal information, keeping you connected when it matters most.

Explore everything you need to know about Globe SIM registration here 

Steps To Register Your Globe SIM Via the GlobeOne App 

Registering your Globe SIM through the GlobeOne app is quick, easy, and can be done in just a few taps. 

Here’s how to do it:

Step 1: Open the GlobeOne App

Launch the GlobeOne app on your smartphone. As soon as it opens, tap the “Register Now” button on the main screen.

Step 2: Choose or Enter Your Mobile Number

Select the Globe account you wish to register. If it’s not listed, simply enter your Globe mobile number manually and proceed.

Step 3: Confirm and Complete Registration

Follow the prompts and wait for the confirmation message. Once you receive it – congratulations, your SIM is now officially registered!

Other Ways To Register Your Globe SIM 

Not using the GlobeOne app? No worries! 

Globe offers several other easy ways to register your SIM depending on your device or plan type. Here’s how you can do it:

For New Customers:

• Insert your Globe SIM into the mobile phone handset.
• Visit the Globe SIM Registration Portal through Globe’s official website or via your connected device.
• Fill in your personal details, including your full name, address, and mobile number.
• Upload a clear photo or scanned copy of your valid ID and proof of address.
• Submit the form and wait for the confirmation message.

For Existing Customers:

• Make sure your Globe at Home Prepaid WiFi device is properly set up and activated.
• Access the SIM Registration Portal.
• Complete your registration by entering your personal information and uploading the required documents.
• Wait for the confirmation mess

 Globe Postpaid SIM Registration

• Go to the Globe Postpaid registration page on the Globe website.
• Enter your complete personal details and upload your valid ID and proof of address.
• After your documents are reviewed and approved, you’ll receive a registration confirmation via SMS.

Globe Platinum SIM Registration

• Contact Globe Platinum customer support directly for personalized registration instructions.
• Submit the necessary documents, which may include personal and business IDs.
• Follow the guided steps provided by the Platinum service team.
• Await a confirmation SMS to finalize your registration.

Important Note:
If you are a Globe Postpaid or Platinum user, you will receive a text message prompting you to verify your registration.
Simply type SIMREG and send it to 8080 to confirm your details.

Globe LTE at Home Registration

• Once your SIM is inserted and device is powered, you’ll get a text confirmation from Globe.
• Confirm your registration by typing:
  SIMREG <ACCOUNT NUMBER> <WIRELESS LANDLINE/SUPER HOME PHONE NUMBER>
  and send it to 268204.
• You’ll receive a final SMS confirming successful registration.

How To Change Globe SIM Details?

Need to update your information? Globe makes it easy to change or correct your SIM registration details. 

Just follow these simple steps:

Step 1: Visit the Globe SIM Registration Portal

Go to new.globe.com.ph/simreg using your mobile browser or computer.

Step 2: Access the Update Section

Click on “View or Edit Your Details” – you’ll find this option just below the number entry box on the registration page.

Step 3: Enter Your Mobile Number

Type your 11-digit Globe mobile number and proceed.

Step 4: Update Your Information

Select “Update Information” and edit any details that need to be corrected or changed, such as your name, ID number, or address.
Double-check for correct spelling and accurate information before submitting!

Step 5: Confirm with OTP

An OTP (One-Time Password) will be sent to your mobile number. Enter the OTP to verify and complete the update process.

How To Check If Your Globe SIM Is Registered 

Here are three simple ways to quickly confirm your registration status:

1. Check Through the GlobeOne App

• Open the GlobeOne app on your smartphone and log in with your Globe account credentials.
• Head over to the Account Settings section.
• There, you’ll find your SIM Registration Status — confirming whether your SIM is properly registered and up to date.

2. Look for SMS Confirmation

• After registering your SIM, Globe will send you an SMS confirmation directly to your registered number.
• This message will confirm that your registration was successful and may also include additional instructions if needed.
  Tip: If you don’t receive a confirmation SMS within a few hours of registering, it’s best to contact Globe’s customer service for assistance.

3. Verify via the Globe Website

• Visit Globe’s official website and log in to your Globe account.
• Navigate to your Account Dashboard where you’ll find a section related to SIM registration.
• Here, you can view real-time updates on your registration status and see if any further action is needed.

Benefits of Registering Your Globe SIM

Registering your Globe SIM is a smart move that unlocks a range of valuable benefits designed to protect you and enhance your mobile experience. Here’s why completing your Globe SIM registration matters:

1. Full Regulatory Compliance

Stay on the right side of the law. Registering your SIM ensures compliance with government regulations aimed at fighting fraud and protecting users. It also helps create a safer digital environment for everyone.

2. Stronger Security and Peace of Mind

When your SIM is registered to your name, it becomes much easier to secure your account if your phone is lost, stolen, or compromised. Globe can quickly assist in blocking unauthorized usage and recovering your number, giving you peace of mind that your personal information and mobile identity are protected.

3. Guaranteed Service Continuity

Avoid unexpected service disruptions. Without registration, your SIM could be deactivated as part of regulatory measures. Registering ensures you can continue enjoying uninterrupted access to calls, texts, data, and all the services you rely on every day.

4. Access to Exclusive Offers and Rewards

Unlock more value from your mobile plan! Registered Globe users are often first in line for exciting promotions, discounts, bonus data, and exclusive rewards. Registration not only secures your service but also opens up opportunities to save and enjoy more perks.

5. Faster and More Personalized Customer Support

Need help? Having a registered SIM means Globe’s customer service team can easily access your account details to provide faster, more accurate support.

Accepted Official IDs For Registration 

To successfully register your Globe SIM, you’ll need to present a valid government-issued ID. Make sure you have one of the following accepted IDs ready to ensure a smooth registration process:

• Passport
• SSS ID (Social Security System ID)
• Driver’s License
• NBI Clearance (National Bureau of Investigation Clearance)
• PRC ID (Professional Regulation Commission ID)
• IBP ID (Integrated Bar of the Philippines ID)
• OWWA ID (Overseas Workers Welfare Administration ID)
• BIR ID (Bureau of Internal Revenue ID)
• Senior Citizen ID
• UMID Card (Unified Multi-Purpose ID)
• PhilHealth ID
• Philippine Identification Card (National ID)
• Voter’s ID

Tip:
Make sure your ID is valid (not expired) and the details are clear and readable.

Additional Things You Will Need For SIM Registration

Besides your official ID, here’s what you’ll need to complete your SIM registration successfully:

1. Valid Government-Issued ID

Make sure you have a current, valid ID with a clear photo and accurate personal details.  

2. Proof of Address

You’ll need to submit a document that clearly shows your name and current address. Common examples include:

• Utility bills (electricity, water, or gas)
• Lease or rental agreements
• Bank statements

Ensure that the document is recent (usually within the last three months) to avoid any processing issues.

3. Your Globe SIM Card

Have the actual Globe SIM card ready, properly inserted into your mobile device and active. You’ll need it to receive the verification codes and complete the registration process.

4. Additional Documents (for Businesses)

If you are registering a SIM under a business name or using it for commercial purposes, you may be asked to provide extra documents such as:

• Business Permit
• Certificate of Business Registration

Tip:
If you’re unsure whether you need additional paperwork, it’s always a good idea to check directly with Globe to avoid delays.

Troubleshooting Common Issues If Globe SIM Registration Is Not Working 

Running into problems during your Globe SIM registration? Don’t worry! 

Most issues are easy to fix! 

Here’s a guide to common problems and how you can quickly resolve them:

1. Document Rejection

• Problem: Uploaded ID or proof of address was rejected.
• Solution:
  
  • Make sure the document image is clear, readable, and not blurry.
  • Confirm the file is in the correct format (PDF, JPG, or PNG) and within the required size limit.
  • If needed, adjust the image resolution or use a file converter to meet the size requirements.

2. Technical Issues with the Portal or App

• Problem: The SIM registration site or GlobeOne app isn’t working properly.
• Solution:
  
  • Clear your browser cache or update the app to the latest version.
  • Restart your device and ensure you have a strong, stable internet connection.
  • If the issue continues, contact Globe’s customer support and share the error details to speed up troubleshooting.

3. Verification Delays

• Problem: Registration is pending for too long.
• Solution:
  
  • Sometimes delays happen due to high volumes of registrations.
  • If you haven’t received a confirmation after the expected time, reach out to Globe customer support.
  • Provide your registration reference number or any confirmation receipts to help them quickly find and update your registration status.

4. Incorrect Information Entered

• Problem: Wrong details were submitted during registration.
• Solution:
  
  • Carefully review all personal information before submitting your registration — especially names, birthdates, and address details.
  • If you spot an error after submitting, use the Globe SIM Update Portal to correct your information.
  • Accurate information speeds up verification and prevents future service interruptions.

Official Contact Information 

For Immediate Assistance:

• Dial 211 using your Globe SIM (for any SIM-related issues or inquiries).
• Call (02) 7730-1000 from a landline for general support or troubleshooting.

Online Support:

• Visit the official Globe website: globe.com.ph for FAQs, live chat, and more.
• For troubleshooting, you can also send a message directly to Globe’s support team via their website or app.

Note:
The information provided is for Philippine residents and is sourced directly from official Globe channels. We are not affiliated with Globe, but these details will guide you to their authorized support.

• Frequently Asked Questions FAQs

How can I shift to Globe network?
To switch to Globe, you can visit a Globe store or go online to check if you’re eligible for Mobile Number Portability (MNP), which allows you to keep your current number while switching networks.

How can you redeem your Globe rewards?
You can redeem Globe rewards through the GlobeOne app. Simply log in, go to the “Rewards” section, and browse through the available rewards and offers.

Can you use Globe SIM without registration?
No, you cannot use a Globe SIM without registering it. Under the government’s SIM registration law, all SIM cards must be registered to be activated and used.

Are there charges for the registration?
No, registering your Globe SIM is completely free. There are no charges associated with the SIM registration process.

How long will it take for me to complete the registration for my Globe SIM?
The registration process can take just a few minutes. However, verification may take longer, and you should receive a confirmation within a few hours or up to a day.

How to check if the Globe SIM is still active?
To check if your Globe SIM is active, try making a call or sending a text message. You can also use the GlobeOne app or visit the Globe website to view your account’s status.